PROFESSIONAL EXPERIENCE

President
Wax Creative Services, 12/01 to present
Launched and continue to manage a full-service communications consultancy in Jacksonville, Florida. Acquired numerous high-profile clients and performed freelance communications services on an ongoing basis with a number of them, including media relations, publicity, event planning and execution, employee communications, commercial production for television, ad placement, Web content development and contest relations, branding development for small businesses, etc. Also oversee all areas of production, including printing and design.

Achievements

Provided hospitality and concierge services for more than 110 celebrity guests

Talent booking and contract review

Media hotel representative for Super Bowl Host Committee, Super Bowl XXXIX

Elected officer for local chapter of state film & television production trade association

Vice-President
Martini Shot Casting Ltd. Co, 06/06 to present
This company was formed to provide both principal and extras casting to feature films, commercials, photo shoots and TV projects.

Media Relations Manager
Chaos Fair, 03/06 to present
Recruited into the Chaos in 2006 for its sixth outing, this event of the senses features creative types from all disciplines including theater, film, spoken word, circus and music. It has become an annual staple for my event publicity activities.

Director, Media and Guest Relations
DreamCon, 12/03 to 12/06
Responsible for publicity and partnerships for the annual Jacksonville event. In addition to attending to guest needs on-site, also organized travel arrangements, hotel stays, personal liaisons and car service. Staffed and supervised VIP areas and activities as well as ensured guests were escorted to scheduled appearances. Worked with hotel and event volunteer staff on issues such as security, space negotitations and special needs.

Senior Manager, Business Unit Communications
Convergys Employee Care, 03/03 to present
Responsible for the writing, editing, proofreading, production and distribution of all employee communications for an international employee base located in more than 48 countries. Coordinate and develop corporate messaging with senior leadership team, as well as develop and share knowledge of call center operations and human resource outsourcing business with internal and external audiences. Extensive travel and cultural awareness and study required.

Marketing Project Manager
Software Quality Engineering, 03/01 to present
Responsible for managing the writing, design, and production of more than 40 annual marketing brochures. These include everything from four-page standalones to 20-page conference issues. General duties are heavy on copywriting and copyediting in addition to project management and editorial assignments. Also act as editorial contributor and columnist for STQE magazine. Heavy focus on developing fresh and creative electronic advertising such as banners and text-heavy sponsorship messages.

Manager, Airport Customer Service Communications
Delta Air Lines, 03/00 to 03/01
Led the development and implementation of a global strategic communications program across ACS that aligns with company goals, focuses on face-to-face communications and capitalizes on new technology. Also managed the development of an award-winning intranet site, provided communications tools for frontline supervisors and created an enhanced peer communicators program.

Account Manager
AGL Resources Inc. (parent company of Atlanta Gas Light Company), 5/99 to 03/00
Employee communications manager responsible for overseeing projects, budgets, employees and client relationships. Produce copy and edit intranet site, two external Web sites and a bimonthly technology newsletter. Develop communications campaigns, compose mass messages, edit copy, and create and distribute premiums. Solely responsible for creating videos, including scriptwriting and vendor management.

Focus Area Manager
McKessonHBOC, 07/98 to 05/99
Responsible for managing communications efforts for product groups and 20,000-plus employees. Wrote and edited marketing materials and articles for monthly newsletter. Managed content for intranet and coordinated site development for new focus areas. Managed United Way campaign, annual team-based Pinnacle Award competition, Pathfinder Award and international user group events. Acted as liaison for business partner solutions group and corporate communications.

Communications Consultant
Blue Cross and Blue Shield of Georgia, 12/96 to 07/98
Created and implemented all internal communications for 2,500 associates. Developed company messages and managed internal issues. Determined content for monthly employee newspaper, wrote/edited articles, oversaw budget, design, layout, printing and distribution. Programmed Blue TV, the company's closed circuit television system. Coordinated all community relations projects, acted as liaison with non-profits, and planned and executed statewide internal events for them. Also coordinated internal campaigns and product launches, and managed their budgets. Played lead role in President's Council meetings between senior management and company departments, created the company's weekly news sheet, and created/produced the communications component of new associate orientation materials.

Internship: Department of Business and Professional Regulation, 1995
Responsible for communicating with the press, conducting research, preparing press clippings, writing/editing articles for internal newsletter, participating in the organization of statewide campaigns and photography. Worked closely with Florida consumers, researchers and media relations professionals.

EDUCATION

Georgia State University, Atlanta, Ga. (partial)

• Master of Fine Arts Program in Communication (GPA 4.0 out of 4.0)
• Completed multiple courses pertaining to writing and advanced mass media communications theory
• Completed a feature-length screenplay

Florida State University, Tallahassee, Fla.